Dear T-Mobile Users: Update AutoPay Method Or Lose AutoPay Discount!
Magenta carrier T-Mobile has recently implemented several changes to its service offerings, affecting various aspects of its accounts. One area that has been impacted is the auto-pay discount available to users. This discount provides credits for each line when users set up automatic bill payments. While the change was announced some time ago, it is now gradually rolling out to more users. Change Details Many users have begun receiving texts and emails requesting them to update their auto-pay method or risk losing their auto-pay discounts. Please refer to the attached screenshot for an example of the email notification. New Requirements Moving forward, T-Mobile will only consider debit cards and bank accounts as valid payment methods for receiving auto-pay discounts. Any other payment method will void the auto-pay discount. Concerns While T-Mobile claims that this change is intended to benefit customers, some speculate that it might be primarily aimed at avoid